What type of information is collected:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, communications); comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such non-personal and personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose our site visitors’ personal information?
Our company is hosted on Xneelo servers that allows us to sell our products and services to you. Your data may be stored through Xneelo data storage, databases and the general Xneelo applications. They may store your data on secure servers behind a firewall.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We use cookie and other tracking tools to enable us to collect information. The cookie used are:
Session (Transient) cookies: These cookies are erased when we close our browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.
Take a look at the table below to view which cookies are used:
Cookie name Life span Purpose
svSession Persistent Identifies unique visitors and tracks a visitor’s sessions on a site
hs Session Security
XSRF-TOKEN Persistent Security
smSession Persistent (Two weeks) Identifies logged in site members
x is replaced with
a random series of
numbers and letters) Persistent Security
(where x is replaced
with a random series
of numbers and
letters) Persistent Security
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: 1Pod 10, Christian Mill Business Park, Plymouth, PL6 5DS.
Jack took the time to meet with us to understand what was required and the urgency of finding a resolution to our ongoing Sports Centre and Swimming Pool issues. Jack was able to offer varying designs and solutions at different costings ensuring that all of the options were covered and explained fully regarding output and capability to determine what was best for the University.
When undertaking a large plant room refit for the sports centre and swimming pool, Jack and the team swiftly and professionally decommissioned and removed the dated Rehema, Andrews boilers and flue system.
They supplied and fitted 4 x 150kw Viessmann boilers into a bespoke cascaded system to enable the swimming pool plate heat exchanger and the heat load of the sports centre building to be run alongside each other without issue. The new cascade flue system was installed to service the replacement Viessmann Vito-Cell 1000 litre cylinder, to allow instant hot water demand was provided and covered all areas. There was a huge amount of associated products and works required and these were carried out to ensure the whole plantroom, heating and hot water system was set up to be controlled via the new BMS.
Working with GasJack has been a joy.
Jack and his team are helpful and considerate, putting the customer first at all times.